On-site Service

The On-Site Service is a regular-interval maintenance service.

The On-Site Service is a regular-interval maintenance service that consists of a comprehensive remote system audit and a carefully planned on-site service call performed by one of our experienced field support technicians.

The on-site service call can also be combined with tailored user training session.

Preparation On-Site After Visit
  • Pre-planning
  • VPN-based remote system audit
  • Customer interview
  • Fine-tuning of camera views
  • Camera position adjusting
  • Upgrade potential check
  • Clear & detailed audit report
  • Detailed maintenance recommendations
  • Upgrade potential review
  • 1 - 3 times per year
  • VPN connection