Project Manager/Service Specialist

Procemex is looking to add to our growing team in North America. We are looking for a customer focused professional sharing our mission, visions, and attributes for future growth. We expect the candidate to be a customer-oriented team player. The Project Manager role requires 50-75% travel to North American customer sites.


  • Oversee projects from conception through installation while assuring that a quality product is delivered on time, in budget and with customer expectations being met.
  • Coordinate directly with Procemex sales and customer interface regarding project status, technical and non-technical issue resolution, customer visits and installation targets.
  • Monitor project stages, identify potential project issues or delays, and orchestrate their resolution.
  • Keep management aware of project status
  • Provide system engineering support including system configuration and pre-installation consulting.

Required skills and experience

  • Understanding of the paper making process from a process control, quality, and production standpoint
  • Ability to manage our projects from an electrical, mechanical and IT perspective
  • Good data processing skills
  • Demonstrated capability to manage projects from receipt of order to installation and implementation
  • Ability to effectively manage multiple ongoing projects at various phases of execution
  • Good communication and networking skills
  • Ability to work systematically and achieve results both individually and as part of a team


  • Manage projects and perform service tasks at customer mill sites and remotely
  • Communicate with Finnish factory on pre-engineering status, schedules, quality concerns, and new technologies
  • Be accessible to customers via email, over the phone, and in person when necessary
  • Administer the entire scope of contract to ensure compliance and customer satisfaction
  • Provide ongoing support to customers, as needed, regarding service, training, and any necessary repairs either onsite or via web applications
  • Obtain and maintain knowledge of pulp and paper industry trends and needs


  • Relevant education in related engineering field (Electrical, Mechanical, Chemical, Paper Science & Engineering)
  • Ideal candidates have project management experience in pulp and paper manufacture, automation, IT, and/or machine vision experience
  • Proficient in Microsoft tools
  • CAD proficiency is preferred

We offer

  • Team atmosphere
  • Opportunity for professional growth
  • Interesting and challenging tasks
  • A great opportunity to be involved in the latest machine vision technologies in an international and inspiring work environment
  • Competitive benefits

Questions and Applying

For more information about the assignment please contact

Please send your CV and application with salary request by January 31st 2023 to

About us
Procemex is a global leader in integrated web monitoring and web inspection solutions in board, paper, pulp, and printing industry. Procemex develops, designs, and delivers the fastest and most accurate smart camera-based solutions worldwide.

Founded in 2000, Procemex has gained leading expertise in the industry. Thanks to its solid roots, Procemex has acquired a unique understanding of production processes while the core excellence is in mastering optical imaging and image processing. Procemex helps paper, board and pulp companies worldwide secure their product quality and minimize expensive production downtime. Procemex is headquartered in central Finland with regional offices in the U.S., Germany, and Japan.

A background check is mandatory and drug testing may be required for access to certain customer sites.
Pay will vary based on years of relevant experience.